Quick Summary Errors are everywhere. They make management harder and less productive. Human errors can be categorized under six broad categories: slip errors, rule-based errors,
Quick summary: When customers are unhappy with your services, they leave. This process is called customer churn. Companies lose $1.6 trillion every year because of
The future of India lies in its villages. When Gandhi said this, he may not have been predicting the 21st-century retail market, but the words
As retailers compete for the urban customers, many are looking at the rural markets with hope. They are seeing the emerging rural economy as a
Here’s something to think about: If there’s a big gap between your market size and sales figures, then you’re probably losing more customers than you
An average salesperson spends less than 36% of his time actually selling. More than 64% of the time is drained on unproductive tasks that do not
